Job Opportunity!!! Don't miss out!!!

My current agencies have exhausted their database and couldn’t assist me and the positions below. The positions have been vacant for some time.

Appreciate your help to spread the word out on the openings, as I do need help to fill them up as soon as I can. All the positions will be based in Damansara Uptown/Damansara Heights.

Interested individuals may drop their resume HERE.


Operations Administrator
• Processing of bank cheques in an operations environment
• Monitor daily group production activities ( i.e. extraction of file & cost control etc)
• Perform end of night reconciliation activities
• Liaise with Bank Negara in the preparation of outgoing work and despatch materials to BNM & clients

Job Requirement:
• Diploma holders or Fresh Graduates, Chinese literate candidates are encouraged to apply
• Able to work in long staggered working hours
• Experience in banking operations/equivalent with leadership skills are encouraged to apply
• Fast typing speed and able to work in a fast-paced environment

Team Leader
The incumbent is responsible for coordinating the activities of the team, monitoring the workflow and ensuring all service deliveries are met. Also responsible for managing and providing guidance/coaching to the work-groups. Providing efficient and high quality service consistent with the Company’s objectives to be the premier service provider.

Skills and Capabilities Required:
• Strong data/numeric keyboard.
• Strong PC and MS Office skills.
• Good verbal and written communication skills.
• Able to work well under pressure and meet tight deadlines with keen attention to details.

Personal Attributes Sought:
- Proven track record of leading a team.
- Strong time management skills and a sense of urgency.
- High attention to detail.
-Enthusiastic and positive approach towards working as part of an efficient team.
- Good customer service focus, both internally and externally.

Education and Experience:
-At the least a Diploma with 2 - 3 years similar work experience

Senior Team Leader
Managing Operations:
 Provide regular feedback to Supervisor on staff performance vis-à-vis star performer and when an employee’s performance becomes unsatisfactory.
 Provides regular feedback to team leaders/operations staff and coaching on progress against staff objectives and skills.
 Assists with development of staff.

Financials
 Monitor the budget pressure points and ensure they are within agreed limits.

Operations
 Reviews workflow to meet production requirements, including volumes and deadlines.
 Streamline work processes to improve efficiency and costs.
 Monitors accuracy and meeting of KPI’s for cheque processing.
 Troubleshoots technical problems and assists with resolution where required.

Customers
 Manages daily site operation activities including timely delivery/pick-up and ensure all service delivery expectations are met.
 Ensures all company policies, procedures and relevant legislation are upheld to ensure all activities are in compliance

Risks:
 Ensures appropriate risk controls are observed by operating staff and periodically evaluate performance against self-audit check lists

Reporting:
 Responsible for enquiries and management reporting eg incidents, error logs, etc.
 Manages the centre’s daily production reporting and ensure accuracy/timeliness in the submission.
 Thorough knowledge of banking operations
 MS Office skills - MS Word, MS Excel, MS Powerpoint
 Strong verbal and written communication skills
 A thorough and practical knowledge of the Company’s processing systems.

Leadership Skills:
 Strong verbal communication skills and the ability to create rapport and strong ongoing relationships
 Influencing skills and the ability to persuade without causing conflict

Behavioural Skills:

 Strong time management skills
 High attention to detail
 A strong sense of urgency to meet timelines / deadlines and deliver results
 Excellent customer service orientation
 Good follow-up
 Analytical and problem solving skills

Developers (2 positions); Tester (1 position)
Responsibilities:
•Intense development & programming.
•Analyze problems/system bug to come out with a solution to meet client needs.
•Gather user requirement for new projects or software.
•Write technical design document.
•Perform unit test on developed solution before sending out for QA team testing.
•Conduct training to user group if needed.
•Involve in system support during system migration or transitional period if needed.

Requirements:
•Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
•Required skill(s): Visual Basic, MS SQL Server, Crystal Report, VB.NET, C#.
•Required language(s): Bahasa Malaysia, Chinese, English
•At least 4 year(s) of working experience in the related field is required for this position.
•Applicants must be willing to work in Damansara Uptown.
•Preferably Senior Executives specializing in IT/Computer - Software or equivalent.
•Full-Time positions available.

Operations Analyst
Responsibilities:
1.Support centers on the daily operations issues highlighted
2.Escalate operations-system related matter to system team and follow up with the system team until resolution is implemented
3.Analyze and highlight operations performance to Ops support team lead and Operations Manager for review.
4.Perform and ensure the monthly management report and KPI reports are submitted according to the timeline set.
5.Develop and update the business operations manual and procedures based on the process flow and change request involved on a periodical basis
6.Work on the Risk Management Framework and conduct or support the centre operational risk assessment ie: presenting and reporting audit findings and suggesting appropriate audit recommendations
7.Verify the billing figures and ensure all billing data is recorded according to charge schedule and change request charges.
8.Support the operations project assessment, major incident reporting, major change requests assessment, process improvement initiatives
9.Perform operations process testing ie: UAT to identify operations risk areas
10.Assist with administration duties in the department
11.Undertake special assignment , ad-hot functions as and when required

Requirements:
1.Recognized bachelor’s degree in Banking or related discipline with 2-3 years of banking operation experience
2.Good knowledge in risk management and conversant with the Bank’s policies and procedures will be an added advantage
3.High levels of self-motivation and initiative and able to work under pressure.
4.Ability to prioritize and organize workloads to complete multiple, simultaneous tasks both for self and others
5.Have good communication and writing skills
6.Able to work as a team and achievement oriented in handling tasks
7.Pro-active in seeking and exploring ways in doing things better
8.Must be computer literate and familiar with MS Office especially Outlook, PowerPoint, Word, Excel